Job description · Operations
Nora, Customer Concierge Agent
Greets every customer request, answers on the spot and hands over to the right person when needed.
How Nora works
One run, start to finish.
Run #1 · illustrative demo
Picks up
- Email, web chat and WhatsApp
- Order, delivery and account data
- Your service policies
Nora does the work
- 1Understand the request and the customer
- 2Look up orders, appointments or accounts
- 3Answer, rebook or update the record
- 4Hand over with a full summary when needed
A person checks
Complaints, refunds and VIP customers are routed to a named team member.
Result lands in
Price calculator
What Nora would cost you
You keep each month once live
EUR 23,059
72% savedPer request resolved, all in
EUR 4.47
You keep in year one
EUR 230,592
Excludes the 2 months of audit and sandbox
Estimate only. Assumes 12% of items go to your team (measured in your free audit), no setup fee. Prices in EUR, excl. VAT.
What happens next
From first call to live in days.
- 1
1 hour call
You show us how your office handles quotes, invoices or customer emails
- 2
Personalized demo
We show the agent working on examples from your own business
- 3
Written plan
What the agent does, what it costs and the score it must hit
- 4
Free trial
We run it on 100 of your past documents. Not convinced? Walk away, pay nothing
- 5
Connect and set rules
We connect your systems. You decide what needs your OK
- 6
Guaranteed
Miss the target in the first 90 live days and you get every fee back