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Job description · Operations

S

Sami, Customer Service Agent

Answers order and delivery questions from your shared inbox using live system data.

How Sami works

One run, start to finish.

Run #1 · illustrative demo

Picks up

  • Shared inbox
  • Order and shipment status

Sami does the work

  1. 1Classify the request
  2. 2Look up order and delivery status
  3. 3Draft or send the reply
  4. 4Hand over anything unusual

A person checks

Complaints and refunds go to a named team member.

Result lands in

ZendeskFreshdeskSAP B1

Price calculator

What Sami would cost you

Base feeEUR 1,000
1,760 × EUR 2.33EUR 4,101
240 handed to your teamEUR 0
Sami per monthEUR 5,101
Today, by handEUR 32,000
With Sami, incl. your team on handoffsEUR 8,941

You keep each month once live

EUR 23,059

72% saved

Per request resolved, all in

EUR 4.47

You keep in year one

EUR 230,592

Excludes the 2 months of audit and sandbox

Estimate only. Assumes 12% of items go to your team (measured in your free audit), no setup fee. Prices in EUR, excl. VAT.

What happens next

From first call to live in days.

Book a briefing
  1. 1

    1 hour call

    You show us how your office handles quotes, invoices or customer emails

  2. 2

    Personalized demo

    We show the agent working on examples from your own business

  3. 3

    Written plan

    What the agent does, what it costs and the score it must hit

  4. 4

    Free trial

    We run it on 100 of your past documents. Not convinced? Walk away, pay nothing

  5. 5

    Connect and set rules

    We connect your systems. You decide what needs your OK

  6. 6

    Guaranteed

    Miss the target in the first 90 live days and you get every fee back